Frequently Asked Questions
Everything you need to know about styling your home with Bouclair.
What are your shipping rates and delivery times?
We offer flat-rate shipping across the country, with free shipping on orders over a certain threshold. Standard delivery typically takes 3-7 business days depending on your location.
Can I return or exchange items purchased online?
Yes, most items can be returned within 30 days of purchase. They must be in their original packaging and condition. Please note that some items, like custom orders or final sale products, are non-refundable.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.
Do you offer assembly services for furniture?
Most of our furniture is designed for easy assembly and includes detailed instructions. While we do not provide direct assembly services, our customer support team is available to help with any questions during the process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select buy-now-pay-later options to make your home shopping experience seamless.
Are your products covered by a warranty?
We stand behind the quality of our home decor and furniture. Most products come with a one-year limited warranty against manufacturing defects from the date of purchase.