Returns & Exchanges

At Bouclair, we want you to be completely satisfied with your home decor purchase, which is why we offer a 30-day return policy on most items in their original condition. Whether you shopped online or in-store, we strive to make the exchange or refund process as seamless as possible.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is in its original packaging, unused, and accompanied by the original receipt or packing slip within 30 days of purchase.

• 2.
  Choose Your Method

  Return your items to any Bouclair store location for free, or contact our customer service team to initiate a return shipment via mail.

• 3.
  Package Your Item

  Securely pack the products to prevent damage during transit and include all original tags and documentation inside the box.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, a refund will be issued to your original method of payment within 5 to 10 business days.